Add a recipient

Adding a recipient starts their onboarding: add a recipient, provide their USDC wallet, and share their verification link. Once verification is complete, Fiatswaps issues them a virtual bank account. Check the supported countries list first if you're not sure their country is covered.

1. Add the recipient

Go to Recipients and start a new recipient. The form asks one thing per screen, and the steps under the title show where you are:

1. Click Add a recipient: the last tile under Recipients on Home, or the button on My Recipients.
2. Under What type of recipient?, choose Individual for a person or Company / Agency for a registered business, then click Continue.
3. Enter their legal full name and email address, then click Continue.
4. Choose their country: click the field and pick it from the list, or type to narrow it down.
5. Click Save recipient & continue.

Use the back button, left of Continue, to change an earlier answer. The recipient is saved when you click Save recipient & continue; leave before that and nothing is kept.

2. Provide the USDC wallet

Choose the wallet that receives the recipient's USDC:

• Create a new wallet: click Create wallet and Fiatswaps creates one on the spot. See wallets created in Fiatswaps.
• Use my own wallet:
  1. Paste the recipient's USDC address on Base. A green check means it's valid; a warning means the address has scam reports on record; an error means it isn't a valid address.
  2. Under Held in, choose A personal wallet or An exchange account. For an exchange account, name the exchange.
  3. Tick the box confirming the recipient owns or controls the address.

Then click Continue.

3. Complete identity or business verification

Verification depends on the recipient type you chose:

1. For an individual recipient, the verification opens as soon as you reach the step. Click Copy link for the recipient and send it to them, so they complete their own identity verification. If the verification doesn't load, click Open in a new tab. If it can't open at all, the step says why and offers Retry. The status updates on its own once they're done.

   

2. For a business recipient, enter the company's legal name, registration details, and registered address, then upload its formation document, shareholder and directors registry, and proof of business address. Submit for review. Fiatswaps completes business verification from these documents, not a link the business completes itself.

   

4. Receive the virtual bank account

Once verification is approved, Fiatswaps issues the recipient's virtual bank account — EUR and USD — within minutes. Track progress from the recipient's row on the Recipients list: draft, then verification, then awaiting the virtual bank account, then active.

If you don't finish adding a recipient in one sitting, open their row again and continue from where you left off.

5. Hide a recipient you no longer work with

Hiding takes a recipient off your list and stops every reminder and email for them. Nothing is deleted: their account details stay available and their whole history is kept.

1. In My Recipients, click the eye icon (Hide) at the end of the recipient's row.
2. Type the recipient's name to confirm.
3. Click Hide.

To bring one back, go to Settings → Hidden recipients, click Restore next to it and confirm. The recipient returns to your list with its history and its account details intact.